Primary industry focus
Solar & Renewable Energy
Solar and renewable energy is our primary industry focus. Solar businesses sell considered, technical purchases — enquiries need qualification, site visits need scheduling, quotations need follow-up, and installations span weeks with several parties involved. This is exactly the kind of connected workflow Amarisen Systems builds.
Inbound
Where customer demand gets lost
Solar enquiries arrive with wildly different contexts: a WhatsApp message asking “how much for 5kVA?”, a call from a homeowner, a distributor request for pricing lists, an installer looking for components. Answering each well requires information the first message rarely contains.
Without qualification, teams spend hours quoting prices for enquiries that were never viable — wrong capacity, wrong budget, wrong location — while serious prospects wait. And because enquiries live in chat threads and call logs, nobody can say how many quotes were sent this month or how many were followed up.
Operations
Where internal work becomes invisible
Between quotation and commissioning, a solar project touches site visits, equipment availability, installation scheduling, payments and customer communication. When these live in separate notebooks and WhatsApp groups, the office cannot answer “what stage is the Ajayi installation at?” without asking three people.
After-sales matters just as much: warranty records, service visits and inverter or battery issues need a history, or repeat customers experience the business as forgetful.
A suitable system
What we would build — and how it flows
- Enquiry collection from website forms, WhatsApp links and calls into one record store
- Qualification questions sized to the enquiry: capacity needs, location, budget range, timeline
- Customer and project records that follow the job from first message to after-sales
- Site-visit scheduling with confirmation and reminders
- Quotation tracking: sent, viewed, followed up, won or lost — with reasons
- Installation progress stages visible to the office and, where useful, the customer
- After-sales and warranty service records
- Sales and operational visibility: enquiry sources, quote conversion, project status, outstanding follow-ups
- Enquiry
- Qualification
- Site Visit
- Quotation
- Follow-up
- Project Status
- After-sales
Honest limits
Assumptions, dependencies and what we will not claim
- Not every solar business has these problems to the same degree — discovery starts from your actual process, not this template
- Distributors, installers and retailers have different needs; a component distributor may care most about quotations and stock, an installer about site visits and project stages
- The system organises and tracks your sales process; it does not generate enquiries by itself or guarantee quote conversion
- Integrations with specific inverter monitoring or accounting platforms depend on those platforms' available interfaces
Pattern, not prescription
Questions
Frequently asked
We are a small installation team — is this too much system for us?
Can customers see their installation progress?
Related services
Which service usually applies here
24/7 Lead Engine
Connected customer-acquisition workflows that receive, record, organise and follow up on every enquiry.
Details →
Booking & Customer Experience
Connect the important steps between an enquiry and a confirmed, well-communicated service.
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Internal Business Systems
Useful systems for the work that happens after the sale — orders, records, stock, dispatch and reporting.
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Revenue Operating System
An integrated system connecting the full journey: traffic, website, lead capture, customer record, follow-up, booking or quotation, delivery and reporting.
Details →
Running a solar & renewable energy business with one of these problems?
Describe your workflow in a free fit assessment. We will tell you honestly whether a system is the right response — and if so, what the smallest useful version looks like.